Privacy Statement

Background

CK understands that your privacy is important to you and that you care about how your personal data is used and shared online. This privacy statement describes how and why we collect and use personal data provided to us. We may use personal data provided to us for any of the purposes described in this privacy statement or as otherwise stated at the point of collection.

Personal data is any information relating to an identified or identifiable living person. CK Chartered Accountants processes personal data for a number of purposes and the means of collections, lawful basis of processing, use and retention periods for each purpose may differ.

Security

We take the security of all the data we hold very seriously. We use reasonable and appropriate physical, technical and administrative procedures to safeguard the information we collect and process. We have a framework of policies, procedures and training in place covering data protection, confidentiality and security and regularly review the appropriateness of the measures we have in place to keep the data we hold secure.

When and how we share personal data and locations of processing

We will only share personal data with others when we are legally permitted to do so. When data is shares CK put contractual arrangements and security mechanisms in place to protect the data and to comply with our data protection policy.

Personal data held by us may be transferred to:

  • Third party organisations that provide applications, data processing or IT services to us. We use third parties to support us in providing our services and to help provide, manage and run our internal IT systems, for example website hosting and management, data back-up and storage services. The servers powering and facilitating the IT infrastructure are located in secure data centres within the European Economic Area.
  • Third party organisations that otherwise assist us in providing foods, services or information.
  • Law enforcement or other government and regulatory agencies or to other third parties as required by, and in accordance with, applicable laws and regulations. There are times where we may receive requests from third parties with authority to obtain disclosure of personal data. We will only fulfil requests for personal data where we are permitted to do so in accordance with applicable law or regulation.

Data Controller and contact information

The data controller is CK Chartered Accountants. If you have any questions about this privacy statement or how and why we process personal data please contact Mark Nicholls at:

CK Chartered Accountants

Castle Court 2

Castlegate Way

Dudley

DY1 4RH

Email: markn@ckca.co.uk

Your rights and how to exercise them

Individuals have certain rights over their personal data and data controllers are responsible for fulfilling these rights.

Access to personal data

You have a right to access any personal data held by us as a data controller. This right may be exercised by emailing us at markn@ckca.co.uk. In accordance with applicable law we may charge for a request for information. We will respond to any requests for information within the legally required time limits.

Amendment of personal data

To update personal data submitted to us, you may email us at markn@ckca.co.uk. When practically possible, once we are informed that any personal data processed by us is no longer accurate we will make corrections.

Withdrawal of consent

Where we process personal data based on consent, individuals have the right to withdraw consent. We do not generally process personal data based on consent as we can usually rely on another legal basis. To withdraw consent to our processing of your personal data please email markn@ckca.co.uk or to stop receiving an email from a CK marketing list please click on the unsubscribe link in the relevant email. 

Other data subject rights

As well as the rights of access and amendment individuals may have other rights in relation to the personal data we hold, for example the right to erasure, to restrict or object to our processing of personal data and the right to data portability. If you wish to exercise ant of these rights please send an email to markn@ckca.co.uk.

Complaints

Whilst we hope you won’t ever need to, but if you do want to complain about our use of personal data please send an email to markn@ckca.co.uk. We will look into and respond to any complaints we receive. You also have the right to lodge a complaint with the Information Commissioner’s Office.